Participatory Design

Accessible Archives:
Pin Point

Spring 2021
UX Research
UX Design
Athena Aquino
Joey Serrichio
Xun Liu

What is Pin Point?

Pin Point is a UX research project focused on improving the accessibility of digital archives. ArtCenter College of Design's archives was used as a case study. The goal was to identify main areas of opportunity and establish universal accessible design principles.

Background Research

We analyzed the current state of existing archives and studied the current issues that people with disabilities face when using them. From there, we began ideating possible features to design and test.

Participatory Design Workshops

We hypothesized that archives needed to curate media that best suits the user's abilities and research needs. We created interfaces that studied how one would view and bookmark archived items, and asked participants to walk us through how they would use these features to save items for future research purposes.

Activity 1:
Comic Strip

To understand how users search, view, and save digital items, we analyzed the scenario of finding a recipe online using the search engine of their choice.

Activity 2:
Usability Testing

We then analyzed how one would search, view, and save digital items in the context of ArtCenter's archive.

Gif from Zotero

“[I] Prefer personal research/ disposable research within the website [...] For academic research and more important research save to the computer or to Zotero.” 

Quote from Participant

“If [an archive] doesn't give me a way to save an image [to my computer] then I will use [the built in program] to save it in the archive”

Quote from Participant

Rather than providing built-in tools and force users to adjust to a new mental model, it is more beneficial to construct the archives to be compatible with their preferred tools.

Our Insight from Participatory Design Workshops